40 years of experience

OUR SERVICES

REPAIR

Is your automatic paper feeder broken or defective? Do you want repair by a qualified professional? DERFI puts at your disposal the know-how of our technicians to refurbish your reels and electric labellers and manuals tape dispensers.

How to repair my automatic tape dispenser ?

How to change the parts of my label vending machine?

Is it possible to replace the components of my adhesive coil cutter?

Ask us your questions using our online form and make your request free quote, or call us directly on our landline.

All repairs are carried out within our workshops and this as soon as possible. The advanced knowledge of our technicians, as well as our close relations with the method engineers and the managers of continuous quality improvement, guarantee you the restoration of all your tape dispenser, wheter manuals or automatic, whatever the brand, the model, or the origin of your Scotch dispenser.

In addition, even if your machine works perfectly well, we review and maintain all your products, to avoid all types of unexpected failures. Anticipate and send us your equipemtns for revision, and thus ensure the longevity and smooth operation of your cutting reels.

SPARE PARTS

Where to order spare parts for my electric tape dispenser?

How to buy spare parts for my electronic dispenser machine?

DERFI has, within its premises, all spare parts for your label cutting and recovery devices. All parts are certified compatible with their destination unwinders. We offer fast delivery of these detachable components for your immediate needs, or simply to enrich your stocks. All you have to do is send us your request via our online form or by contacting us directly by phone, in order to obtain a free estimate and validate the delivery.

To know the price of our spare parts, contact us!

All our repairs are guaranteed for 3 months (with the exception of standard wear parts). We remain naturally available and responsive in case you are faced with problems and other malfunctions on your machines.

CUSTOM MANUFACTURE

The know-how of our technicians, and our commitment to a close and trusting collaboration with our customers, led us to create a new custom manufacturing service. In addition, our teams are used to working with major players in the industrial world. We thus offer operators a personalized design of their Scotch tape dispensers to respond to new issues related to the cutting and recovery of scotch pieces.

We design manual unwinders that can withstand spools of special sizes and types. The fabrications are robust, durable over time and can be regularly monitored and maintained on request.

FREE QUOTES AND TESTS

YOU WILL BE SURE YOU HAVE A NUMBER OF QUESTIONS BEFORE YOU LAUNCH IN THE PURCHASE OF AN AUTOMATIC OR MANUAL SELF-ADHESIVE AND LABEL ROLLER. CALL US !

Will my automatic unwinder match the size of my ribbon?

Is my electronic reel compatible with this type of adhesive?

Are the labels too difficult to reel for this distributor?

At DERFI, we consider customer service a priority. That's why we facilitate exchanges during all stages of the process of selecting your new machine. Thus, the ** request for quote ** is free and made very simple, thanks to a ** form ** available on our website.

You can send us your unwinders so we can estimate the amount of a repair. In the same way, if you doubt the compatibility of your adhesive reels with one or more of our manual and automatic reels, DERFI tests for you your different rolls of tape or labels in order to direct you towards the solution the most adapted.

Moreover, we offer free trials of a fortnight! We deliver the products directly into your workshops so that you can read the device and see how it works.

WARRANTY SAV

IN ORDER TO ENSURE YOU A QUALITY POST-SALES SERVICE, WE PROVIDE YOU WITH A 3 MONTHS WARRANTY SYSTEM ON ALL OF OUR MACHINERY AND REPAIRS

During all this period, the repairs are at our expense whatever the pann.

Of course, commonly used parts are not included in the warranty.

In addition, we always observe beforehand if the intervention on a damaged device is economically feasible. In the case of a repair price higher than the device, we will direct you to a more suitable solution.

Like an irreparable machine, we give you back the device at no extra cost. Whatever happens, the estimate and the estimate are entirely at our expense. No action is taken without your agreement and we indicate the estimated time for the repair of your electrical adhesives.

Need advice?

Our team of specialists is available to answer any questions you may have. Contact them here:

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